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FAQs

Frequently asked questions

01

What makes Forklift Systems different from other dealers?

With over 47 years of experience as a family-owned business, we're your "One Stop Shop" for all material handling needs. What truly sets us apart is our focus on reducing your overall cost of forklift fleet ownership. Rather than simply selling equipment, we partner with you to optimize your entire operation through strategic equipment selection, preventative maintenance programs, and operator training that extends equipment life and increases productivity. This long-term approach to total cost reduction—not just initial purchase price—is why customers continue to return to Forklift Systems for decades.

02

What areas do you service?

Our primary service areas include Middle Tennessee (Nashville), Alabama (Birmingham), and Southern Kentucky (Louisville). We operate mobile service options and can accommodate customers throughout the broader regions surrounding these locations. We have resident technicians positioned strategically across Southern Indiana, middle and eastern Kentucky, throughout Tennessee, and across Northern Alabama extending south to just below Montgomery, Alabama. This distributed service network ensures prompt response times and reliable support for all your material handling needs.

03

What brands of forklifts and equipment do you carry?

Forklift Systems is the authorized dealer for more than 11 industry-leading manufacturers, including Bobcat Forklifts and UniCarriers (formerly Nissan Forklift). We also offer equipment from Combilift, BYD, Cushman, and Nilfisk-Advance, providing comprehensive material handling solutions for any application.

04

Do you service all brands of forklifts?

Yes, our trained technicians can service virtually all makes and models of forklifts and material handling equipment, regardless of brand. We maintain a comprehensive parts inventory and can source specialized components as needed.

05

What payment methods do you accept?

Forklift Systems accepts multiple payment methods including corporate checks, ACH/wire transfers, major credit cards, and cash. For ongoing service relationships, we can establish net terms with approved credit applications. Please contact our accounting department for specific payment arrangements.

06

Do you offer credit accounts for regular customers?

Yes, we offer credit accounts for qualified businesses. To apply, please complete our credit application form, which requires basic company information, bank references, and trade references. New credit accounts typically take 3-5 business days for approval, subject to credit verification.